Businesses are offered software that spots which customers will pay more
Users of price-customisation software have so far been reluctant to peep
at potential customers’ social-media pages, for fear that this would
provoke a privacy backlash. But the operators at the call centres [24]7
runs for its clients are beginning to scan Twitter for gen on the
shoppers they are talking to—and sometimes, says Mr Vijayaraghavan,
their tweets give useful hints about whether a discount is needed to
clinch the sale.
Friday, June 29, 2012
How marketers can take advantage of consumers’ innumeracy
The psychology of discounting - something doesn't add up
Consumers often struggle to realise, for example, that a 50% increase in quantity is the same as a 33% discount in price. They overwhelmingly assume the former is better value. In an experiment, the researchers sold 73% more hand lotion when it was offered in a bonus pack than when it carried an equivalent discount (even after all other effects, such as a desire to stockpile, were controlled for)
Consumers often struggle to realise, for example, that a 50% increase in quantity is the same as a 33% discount in price. They overwhelmingly assume the former is better value. In an experiment, the researchers sold 73% more hand lotion when it was offered in a bonus pack than when it carried an equivalent discount (even after all other effects, such as a desire to stockpile, were controlled for)
Thursday, June 28, 2012
Davos on the river Neva
Russia’s version of the World Economic Forum highlights its ambivalence about capitalism
'Mr Putin delivered a vigorous speech about making Russia more business-friendly. But under his rule state-backed behemoths have strengthened their grip. And later that day Mr Putin made a point of keeping the bosses of four Western energy companies waiting to see him in a dark, chairless foyer for three hours. Mr Putin needs to recognise that delivering on his promises to create a more business-friendly environment, not least by simplifying regulations, tackling corruption and privatising some state giants, is in his own interests as well as the country’s. The cost of continued ambivalence will be political instability as well as economic stagnation'
'Mr Putin delivered a vigorous speech about making Russia more business-friendly. But under his rule state-backed behemoths have strengthened their grip. And later that day Mr Putin made a point of keeping the bosses of four Western energy companies waiting to see him in a dark, chairless foyer for three hours. Mr Putin needs to recognise that delivering on his promises to create a more business-friendly environment, not least by simplifying regulations, tackling corruption and privatising some state giants, is in his own interests as well as the country’s. The cost of continued ambivalence will be political instability as well as economic stagnation'
Fighting for the next billion shoppers
The eternal battle between Procter & Gamble and Unilever is intensifying in the developing world
'Whereas both firms have innovation centres around the world, P&G’s Cincinnati focus may have made it less effective than Unilever at “distributed innovation”. Consumers in Britain, continental Europe and Turkey have embraced Knorr Stock Pot, a bouillon jelly developed for Chinese consumers, who disliked existing packaged soup. Likewise, Clear, an anti-dandruff shampoo designed for China, where hair is thick, black and infrequently washed, is now being rolled out in America'
'Whereas both firms have innovation centres around the world, P&G’s Cincinnati focus may have made it less effective than Unilever at “distributed innovation”. Consumers in Britain, continental Europe and Turkey have embraced Knorr Stock Pot, a bouillon jelly developed for Chinese consumers, who disliked existing packaged soup. Likewise, Clear, an anti-dandruff shampoo designed for China, where hair is thick, black and infrequently washed, is now being rolled out in America'
Breaking up News Corp - Murdoch does the splits
Investors like the idea of hiving off the group’s newspaper arm
'The fastest-growing parts of the company are its television and cable businesses. News Corp was shrewd in understanding the market for conservative political TV in America: the core audience of Fox News creates a stable cashflow. The company has also made wise investments in sports broadcasting, which viewers still prefer to watch live (making it more attractive to advertisers). BSkyB owns the lion’s share of Britain’s football rights, Fox has American football, and its cable network hosts NASCAR races. The company is expanding its holdings in Australia and Latin America, and is considering a new national sports network in America to rival ESPN'
'The fastest-growing parts of the company are its television and cable businesses. News Corp was shrewd in understanding the market for conservative political TV in America: the core audience of Fox News creates a stable cashflow. The company has also made wise investments in sports broadcasting, which viewers still prefer to watch live (making it more attractive to advertisers). BSkyB owns the lion’s share of Britain’s football rights, Fox has American football, and its cable network hosts NASCAR races. The company is expanding its holdings in Australia and Latin America, and is considering a new national sports network in America to rival ESPN'
Wearable Computing - The Eyes Have It
Google advances its plan to bring smart glasses to the masses
'...Google will have to meet several challenges. One is to refine their design so that wearers don’t look like nerds from a laboratory. Another is to assuage inevitable concerns around privacy that the glasses will raise. The firm will also need to reassure people their eyeballs won’t be blitzed with advertising, which is Google’s preferred way to mint money. Mr Brin stresses the aim is to make a profit on the glasses themselves, whose mass-market price will be well below the $1,500 developers are paying for a pair. That should make them worth a close look'
'...Google will have to meet several challenges. One is to refine their design so that wearers don’t look like nerds from a laboratory. Another is to assuage inevitable concerns around privacy that the glasses will raise. The firm will also need to reassure people their eyeballs won’t be blitzed with advertising, which is Google’s preferred way to mint money. Mr Brin stresses the aim is to make a profit on the glasses themselves, whose mass-market price will be well below the $1,500 developers are paying for a pair. That should make them worth a close look'
Wednesday, June 27, 2012
Tuesday, June 26, 2012
Monday, June 25, 2012
Sunday, June 24, 2012
Saturday, June 23, 2012
Thursday, June 21, 2012
Wednesday, June 20, 2012
P&G admits errors and slows expansion - FT
Mr McDonald said its priority was its 40 core businesses, each one defined as a product line in a certain country, such as Tide detergent in the US, Pampers nappies in the UK and Olay skin cream in China. “The top 40 focus is an important step toward achieving more balanced growth across developed and developing markets,” he said. The list includes 13 businesses in the US, six in China and others in Russia and Brazil.
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Tuesday, June 19, 2012
Advertisers rush to master fresh set of skills
... in the past few years, a new generation of technologies has come along to disrupt once again the way advertisers operate. Led by Facebook and Twitter, and joined by behemoths such as Google and a bevy of start-ups, these Silicon Valley misfits have muscled into the ad business and upended traditional assumptions about how companies should allocate marketing budgets
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European advertising spending off target - FT
However, other global markets are still rising fast, with media spending in Indonesia set to overtake India this year, to enter the world’s top 10 ad markets by 2014. Brazil is also expected to surpass the UK as the fifth largest in the next two years
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Monday, June 18, 2012
Lucy Kellaway in the FT on Sir Martin Sorrell's skin
After the rumpus over Sir Martin Sorrell’s ginormous pay packet, I find myself admiring the man more than I did before. It’s not that I think he deserves his £6.7m pay packet; obviously, he doesn’t. Instead, what I admire about the media magnate is his skin. His largest organ turns out to be most unusually thin.
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Sunday, June 17, 2012
Saturday, June 16, 2012
Kiev’s Euro 2012 chief shrugs off stress - Simon Kuper in the FT
While he was preparing Ukraine to co-host Euro 2012, Borys Kolesnikov had a heart attack. No wonder, because Ukraine’s vice-premier and minister in charge of the football tournament had a stressful job.
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Thursday, June 14, 2012
Wednesday, June 13, 2012
Tuesday, June 12, 2012
Apple and Facebook take aim at Google
Apple has struck a new alliance with Facebook to integrate the social network into its iPhone, iPad and Mac operating system at the same time as it introduces a range of new MacBook computers.
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Digital drag forecast on media growth
Consumers’ reluctance to pay as much for digital media as they do for physical products, such as news, books and music, will drag on the global media and entertainment industry’s growth over the next five years, according to a new industry forecast.
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Twitter turns to TV ads to drive traffic
Twitter took another step from social networking towards being a more traditional media platform on Sunday, as TV advertisements directed Nascar fans to an editorially “curated” page of hand-picked tweets.
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Advertisers embrace augmented reality
Brand advertisers have begun to use augmented reality (AR) technology to help differentiate their products from the competition and engage consumers with hidden digital content.
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Saturday, June 9, 2012
Friday, June 8, 2012
Thursday, June 7, 2012
Tuesday, June 5, 2012
Monday, June 4, 2012
Sunday, June 3, 2012
Name in the clouds - Christopher Caldwell on Facebook’s data
"Facebook is less a revolution in technology than a revolution in property rights"
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Friday, June 1, 2012
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