They have been called entitled, lazy, and "the most high-maintenance workforce in the history of the world" – but are millennials really that bad? How different are they from previous generations, and how consequential are these differences?
As it turns out, millennials are complex, which explains the wide variety of views about them. Indeed, the most interesting fact about millennials is the paradoxical nature of their character – a tension between opposites that must be reconciled. This tension presents a challenge, not only to millennials themselves, but to those trying to understand and manage them.
